Delivery Policy
《Delivery Policy》
-United Kingdom (Royal Mail)
-Hong Kong/Taiwan/Macau(Only supports SF Express Cash on Delivery service)
-International shipping will use air freight services.
United States : Due to current restrictions in Hong Kong, products will be shipped from the UK warehouse (Royal Mail).
《Shipping Time》
- United Kingdom: Ordered items require approximately 10-21 working days.
-UK in-stock area:Items in the in-stock section are dispatched within approximately 1-2 working days.(the displayed delivery times apply only to that region) - Hong Kong: Ordered items require approximately 7-14 working days.
-HK in-stock area:Items in the in-stock section are dispatched within approximately 1-2 working days.(the displayed delivery times apply only to that region)
- United States: Due to customs policy, orders will be shipped from the UK warehouse.
- International: Delivery will be completed within approximately 3-14 working days from the date the items arrive at the Hong Kong warehouse and are dispatched.
Pre-order: The product description will indicate the estimated release date (if not provided, you can inquire with us).
Delivery times may vary depending on product stock status.*
Holiday periods or weather conditions may also affect delivery times. If you have any questions, feel free to inquire with us.
《International Shipping Cost Calculation》
Air freight services: (Package weight/size + fuel fee + 1% credit card processing fee)
Delivery services are provided by local air freight (Japan/Hong Kong/UK) depending on the product situation.*
If weight > total package size (cost will be calculated based on weight)
If total package size > weight (cost will be calculated based on size)
-Currently, the following countries/regions offer automatic shipping cost calculation services:
Canada / Germany / Italy / Singapore / Belgium / France / Thailand / Australia / United States / Finland / United Kingdom / Netherlands / Vietnam / Malaysia / Mexico / Austria