FAQ

1. How do I create an account on your website?

Simply click the "Register" button, fill in the required information, and submit.

2. How can I check the status of my order?

You can view the status of your order in the "Order History" section of "My Account."

3.What payment methods do you offer?

We accept various payment methods, including credit cards, debit cards, and PayPal.

4.How do I return or exchange an item?

Please refer to our returns and exchanges policy and follow the instructions to submit your request.

5.What are the shipping costs?

Shipping costs depend on the order amount and location; specific fees will be displayed at checkout.

6.What is your delivery time?

The delivery time depends on the destination country and region.

7.What should I do if I receive a damaged item?

Please contact customer service immediately, and we will assist you with a solution.

8.Do you offer international shipping?

Yes, we provide international shipping services to multiple countries.

9.How do I use a discount code?

Enter the discount code on the checkout page and click apply.

10.Do you have a membership programme?

Yes, we offer a membership programme that allows you to receive exclusive discounts and rewards.